FAQs

What will the pest technician do when attending at the resident’s premises?

Carry out a health and safety risk assessment;

Investigate by looking for evidence of pests on the premises;

If necessary, treat with pesticide in a safe and effective manner;

Offer information regarding pesticide and advice to prevent recurrence, e.g. rodent proofing and good housekeeping;

Make arrangements for a revisit, if necessary.

Keep a record of the visit details.

What about my pet dogs?

We ask that during treatments, you either put your pets in a room that is not being treated or remove them from the premises until the materials we have used are dry.
Fish tanks need to be covered and pest dishes need to be picked up until after treatment.
Please let us know if you have any exotic pests in case any special precautions are necessary.
All the poisons we use have a COSHH information sheet and can be left on site along with the inspection report

Do you have to treat every room?

Sometimes it makes sense to only treat trouble spots or to treat limited areas inside the home. It really depends on the pest and the severity of the infestation. Our PCO will carry out a full inspection of arrival and advise what treatment is necessary and the cost involved.

What type of chemicals do you use and do the leave a smell?

We use only the best professional, environmentally friendly pest control products, approved by the British Pest Control Association. In some cases the products we use may leave a slight odour which will fade over two or three hours.

Should I be concerned about secondary poisoning?

Yes. Secondary poisoning is when one animal is poisoned after consuming the flesh of another animal that has eaten poison. This can occur in birds of prey such as owls as well as other mammals like foxes and badgers. To reduce secondary poisoning, we always make sure baits are not accessible to any non-target animals. It is also good house keeping that if any rodent bodies are found that they are disposed of carefully.

Where do mice/rats usually go to die once they have digested bait?

Most rodents will die away from the poison bait in their nests or in outside